Knowledge Management Foundations: Thinking About Thinking - How People and Organizations Represent, Create and Use Knowledge

Wiig, Karl M.

Knowledge consists of facts, truths, and beliefs, perspectives and concepts, judgments and expectations, methodologies and know-how. Knowledge is accumulated and integrated and held over longer periods to be available to be applied to handle specific situations and problems. Information consists of facts and data that are organized to describe a particular situation or condition. Knowledge is subsequently applied to interpret the available information about a particular situation and to decide how to manage it. We use knowledge to determine what the situation or condition means .

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