Value-Based Knowledge Management: Creating the 21st Century Company: Knowledge Intensive, People Rich

Tissen, Rene

Up until now, most books on Knowledge Management have focused on ways to gather and manage the ever-growing information stream flooding businesses today. Value-Based Knowledge Management goes further by identifying the changes companies will need to make in order to thrive in the Knowledge Economy. Knowledge simply won't be enough, companies must gather and manage meaningful knowledge to create value for themselves, their customers and society. The victors in the "virtual" market "space" will have one thing in common: value-adding knowledge. The "triple value package" includes a visual book and two CD-ROMs. The book is filled with colorful graphics that come to life through straight talk between the authors. Additional sidebars give insight into Best Practices from benchmark companies that skillfully handle the challenges of the Knowledge Economy. The first CD-ROM, Value-Based Knowledge Management, is a stimulating animated tutorial or executive summary of the book. The second, The Value Enhancer is an assessment tool to let you be the judge of whether a company's knowledge practices facilitate or hamper its value-adding business performance. Value-Based Knowledge Management even glances into our economic future by discussing the advantages for gathering, processing, and implementing, knowledge that the new quantum company may bring. The Value-Based Knowledge Management approach is a practical application and offers a unique synthesis between Operational Knowledge Management (the focus of most KM books) and Strategic Knowledge Management which ensures that a company's knowledge reflects its strategy and objectives. Value-Based Knowledge Management is authored by members of the Amsterdam, Netherlands, Knowledge Management Unit of KPMG, the globally prominent accounting and consulting firm. Professor Dr. Rene Tissen, Daniel Andriessen and Frank Lekanne Deprez have collaborated to produce a book that can guide you through today's chaotic world in which economies supersede each other in rapid succession, where the Quantum Economy is poised to present new challenges, new opportunities. Editorial Reviews Library Journal Taking the KM discussion a step further, the authors suggest that merely stockpiling knowledge is useless unless it adds value to employees, customers, and the organization as a whole. Their innovative approach is described in an extremely well-organized and well-presented volume, supplemented with two CD-ROMs that present the content in an interactive, multimedia format. Copyright 1999 Cahners Business Information. Holland Management Review "The three authors warn us about the current need for knowledge within organizations (the creation and distribution of it) will not automatically lead to success. This will only take place when knowledge becomes secondary to the value-creating abilities of the company." --Jan Paul GrollŽ, Chief Editor Holland Management Review, May 1998

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